Apple has reportedly given a Nanjing woman, who only goes by the name of Yan, a refund on not one, but two faulty IphoneXs.
After activating and configuring the phone’s facial recognition software, the woman’s colleague was apparently able to successfully open both phones with her face.
The woman told the Jiangsu Broadcasting Company that Apple’s customer service simply thought she had been making the story up; it was at this point the woman stomped down to the store on Changjiang Lu here in Nanjing with her friend in order to demonstrate the phone’s fault.
The story has since circulated on the Internet around the world prompting debates over whether a piece of technology can be thought of as racist and a cause for privacy concerns.
Recently it has been reported that Apple is “downgrading the accuracy” of the software, in order to “make it easier to manufacture”.
