Meituan-Dianping has announced that its On-Demand Delivery business has become the first online delivery platform globally to reach more than ten million daily orders and deliveries per day.
Established in late 2013, the delivery platform has grown at an exceptional pace and during the recent six months the volume of on-demand deliveries has doubled from five million to 10 million per day.
Meituan-Dianping is recognized in the industry as dominating the global on-demand delivery sector in terms of gross merchandise volume and daily order volume. According to QuestMobile, the leading internet big data research company, three of Meituan-Dianping’s mobile applications – Meituan, Dianping, and Meituan Waimai – generated more than 57 million on-demand delivery monthly active users in the first half of 2016, having formed a strong local life services network with the strategic support of Tencent’s WeChat and Mobile QQ’s platforms.
“Our mission at Meituan-Dianping is to help consumers eat better and live better through quality services and products,” said Mr. Puzhong Wang, Vice President of Meituan-Dianping and General Manager of the Company’s On-Demand Delivery business unit. “We are heavily focused on providing a positive experience through each delivery, ensuring a safe, convenient, and fairly priced dining experience to all who use and rely on our services.”
To manage the millions of orders coming in each day, Meituan-Dianping created and launched its proprietary “O2O Real-Time Logistic Dispatch System” which provides a “Super Brain” engine for all those involved in the supply and delivery chain.
With hundreds of millions of historical order data, billions of delivery routes traveled, and tens of millions of different kinds of customer and merchant data, Meituan-Dianping’s dispatch system embraces big data analysis to generate the most efficient delivery route in less than 100 milliseconds. The “O2O Real-Time Logistic Dispatch System” gives Meituan-Dianping the power to complete a delivery within approximately 28 minutes on average.
“Our data shows that three out of every 10 Chinese consumers order food delivery. It has become the third most popular dining option, behind home-cooked meals and restaurant dining,” continued Mr. Wang. “The speed of delivering these meals to our customers is of integral importance to Meituan-Dianping but we also place a deep focus in delivering a trustworthy experience through our high standards for food quality compliance. Partnering with local food safety authorities, we have developed strict food safety guidelines and systems, and monitor all merchants to ensure that each is abiding by our business ideals and commercial requirements.”
In addition to speed of delivery and food safety, quality merchant relationships and a diversified offering serve as additional cornerstones to the Company’s success in the sector. Meituan-Dianping has formed strategic partnerships with more than 50,000 restaurant chains through China, including KFC, McDonald’s, Pizza Hut, Xibei, Jinbaiwan, Dayali, Meizhou Dongpo, Yoshinoya, and more. In addition to food and beverage, groceries, fresh fruit and vegetable, desserts, and flowers have also been made available on the Company’s On-Demand Delivery platform. Recently, Meituan-Dianping also started an errands business to meet personalized user needs in more than 20 cities across China, including Beijing, Shanghai, Guangzhou, Nanjing, Changzhou, Jinan, Xiamen, and others.
About Meituan-Diangping
Meituan-Dianping is a world leading online-to-offline (O2O) local life service platform, connecting more than 240 million consumers and five million local merchants through a comprehensive array of e-commerce services and products.
The Company’s platform aims to raise the dining experiences and improve overall standards of living for consumers through its dominant leadership in more than 200 service and product categories, including dining, on-demand delivery, hotel & travel, beauty, family & kids, and leisure in more than 2,800 cities and counties throughout China.
Utilizing technology and innovative products, Meituan-Dianping continues to empower local business and enhance consumers’ lifestyle.
[Source: PRNewswire]
